OUR CONCEPT - A LEADING EDGE SERVICE
The Letmore Group constantly strives to improve the service it provides.
Modern offices, state of the art technology and a policy of ongoing staff training ensure that landlords and prospective tenants receive a uniquely responsive service.
Available accommodation in the Letmore property portfolio may be viewed 24 hours a day on-line, whilst all management and data systems are computerised, enabling fast, efficient access to information whenever it is required.
Here are some points that help us achieve this:
- Property alerts via telephone, e-mail and text messaging
- Propeties immediately marketed through daily updated websites
- Innovative markeing ideas
- Technology Constantly Updated
- Staff continually trained
- Members of the three main regulatory bodies: ARLA, NALS and NAEA
- But whilst our efficiency is undoubtedly enhanced by modern technology, the traditional values of customer service and peace of mind remain at the forefront of everything we do. Our methodology ensures that staff spend the maximum time possible attending to our clients' needs and the minimum time involved in time consuming administration.
OUR AIM - COMPLETE SATISFACTION IS OUR GOAL
Our aim is to achieve the highest levels of customer satisfaction and The Letmore Group already has a reputation for attracting the best quality tenants. This is no accident - tenants are selected on the basis of who is best, not who is first to register.
References are corroborated long before keys are handed over and tenants who cannot demonstrate a track record of proven reliability will not be entertained.
This goal is achieved by:
- Prospective tenants being vetted through a specialist referencing agency
- Properties being let quickly, without compromising quality
- Dedicated Accounts, Credit Control, House Check and Property Management departments
- Quick landlord payments
- Regular property visits and status updates
Each department is staffed by specifically qualified individuals, ensuring a quick and accurate response to any enquiries.
This means The Letmore Group is uniquely placed to provide the high quality service you deserve.
YOUR CHOICE - MAKE IT US
Your choice of agent is imperative. Choosing the right one may be the difference between finding the right tenant or the wrong one. Choose a company within The Letmore Group and you may be certain of receiving a letting service that is second to none.
Whether you own an investment property, are moving abroad temporarily, or simply cannot sell your current property but wish to move, The Letmore Group can offer you the security and peace of mind that comes with dealing with a reputable company with a wealth of experience.
Here are some compelling reasons to choose The Letmore Group:
- Peace of mind through strict vetting of tenants
- Free Rent Guarantee policy for the first year (subject to Terms and Conditions)
- Professional Indemnity insurance and fidelity bonded
- Membership of all the key regulatory bodies
- Financial stability
- Unsurpassed knowledge and experience
Quality and professionalism are inextricably linked to everything we do. These are the reasons why landlords come to The Letmore Group and why they continue to stay.
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